About Us

At Shoal, we seek an improved world as a result of tackling the most challenging problems. This vision inspires us every day and drives our ambition as leaders in systems thinking.

Systems thinking is at the heart of everything we do.

We use it to clearly define the complex problems you are facing, whether you are developing new capability, introducing new technology or seeking a better way to manage your assets and resources.

We use it to support, manage and deliver big projects, in complex environments; the kinds of projects that you dream of, but then have nightmares trying to figure out.

We use it to analyse complex situations and problems, and therefore help you to understand and find solutions to these problems.

The projects that we work on often have lots of moving pieces that are interrelated and technically challenging, so we use a rigorous, systems engineering approach, based on best practices gleaned from around the world (amongst which are our own). When we do this, all the pieces of the system come together to enable and equip you with the information that they need to:

  • Make better decisions
  • Manage resources
  • Develop capability
  • Adapt
  • Avoid risks
  • Achieve objectives.

Our mission and values

Our vision is underpinned by our mission and values. Each of these works to support both our technical service delivery and achievement in our key performance areas.

Our approach

At Shoal, we don’t just apply systems thinking to your projects, we apply it to the way we run our business too. We invest in our people, processes and tools to build their knowledge, our systems and capability to deliver benefit to you, our clients.

Our capabilities

Our local communities

One of our Values at Shoal is ‘sociability’. To us, sociability means supporting each other, seeking connections, starting conversations, building relationships and engaging with our community. As a team, we like to support causes (like the Cancer Council and Australia’s biggest morning tea, Movember, Foodbank drives and Rail RU OK? Day). One of the contributions we are most proud of is a project we call ‘Tackling Poverty Holistically’.

Tackling Poverty Holistically

In Australia, more than 116,000 people are homeless, more than 17,000 Australian children have no permanent home, 1 in 3 women experience domestic violence and 17% of children are living below the poverty line. To put our expertise towards supporting the community and make a real difference to many lives, Shoal’s team has designed a project which aims to define the issues of poverty and hunger in Adelaide, using systems thinking methodologies; Tackling Poverty Holistically.

As a multidisciplinary Systems Engineering firm, we have experts working across a spectrum of technical disciplines to assist in capturing the problem space and understanding the needs of a social support system, current social systems and people’s interactions. We have taken steps towards determining opportunities and inefficiencies to design solutions beyond what is currently offered, meeting regularly, volunteering our time to progress our research and project aims. The team is currently working with Vinnies SA to redefine the provision of emergency assistance with a focus on targeted hand-up support, enabling people to take control of their own destiny.

Our industry and profession

Two of our values, ‘self awareness’ and ‘professionalism’, drive support of our industry and profession. As Shoalers, ‘self-awareness’ involves an understanding of what we are good at and taking action to develop ourselves and each other. Behind ‘professionalism’ is a desire to enrich thought leadership in systems thinking.

Our career development framework supports personal development and our involvement in industry bodies across our profession and key sectors. We sponsor and host events, and encourage our team to contribute to the profession through volunteering with professional organisations, participating in R&D and contributing to the technical body of literature, resources and modelling around systems thinking.

Amongst the organisations that Shoal or our team have been involved with are:

INCOSE, SESA, Engineers Australia, CEDA, SmartSat CRC, Australian Youth Aerospace Association, Australian Universities Rocket Competition, International Astronautical Federation, RTAA, ANU Engineering Students Association, MODSIM, RTSA

Our environment

In 2019, we embarked on a project to gain ‘Carbon Neutral Certification’, an idea that stemmed from our Ideas Club. By 2020, we had measured our carbon footprint and are well on our way to gain certification through Climate Active.